Customer Service Quotes

[wpsm_quote author=”Alan Weiss” float=”none” width=”100%”]Ask your customers to be part of the solution, and don’t view them as part of the problem.[/wpsm_quote]
[wpsm_quote author=”American Proverb” float=”none” width=”100%”]To keep a customer demands as much skill as to win one.[/wpsm_quote]
[wpsm_quote author=”Bill Gates” float=”none” width=”100%”]Your most unhappy customers are your greatest source of learning.[/wpsm_quote]
[wpsm_quote author=”Chip Bell” float=”none” width=”100%”]Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.[/wpsm_quote]
[wpsm_quote author=”Christopher McCormick” float=”none” width=”100%”]A lot of people have fancy things to say about customer service, but it’s just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity.[/wpsm_quote]
[wpsm_quote author=”Damon Richards” float=”none” width=”100%”]Your customer doesn’t care how much you know until they know how much you care.[/wpsm_quote]
[wpsm_quote author=”Daniel C. Felsted” float=”none” width=”100%”]Teach your employees how to build relationships with your customers.[/wpsm_quote]
[wpsm_quote author=”Derek Sivers” float=”none” width=”100%”]Customer service is the new marketing.[/wpsm_quote]
[wpsm_quote author=”Derek Sivers” float=”none” width=”100%”]The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you.[/wpsm_quote]
[wpsm_quote author=”Don Alden Adams” float=”none” width=”100%”]To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.[/wpsm_quote]
[wpsm_quote author=”Donald Porter” float=”none” width=”100%”]Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.[/wpsm_quote]
[wpsm_quote author=”Doug Warner” float=”none” width=”100%”]In the world of Internet customer service, it’s important to remember your competitor is only one mouse click away.[/wpsm_quote]
[wpsm_quote author=”Gucci Family Slogan” float=”none” width=”100%”]Quality is remembered long after the price is forgotten.[/wpsm_quote]
[wpsm_quote author=”J.N. Halm” float=”none” width=”100%”]Customer service is all about feelings. I am of the opinion that customer service is actually feelings management.[/wpsm_quote]
[wpsm_quote author=”James Cash Penney” float=”none” width=”100%”]Courteous treatment will make a customer a walking advertisement.[/wpsm_quote]
[wpsm_quote author=”Jeff Bezos” float=”none” width=”100%”]If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.[/wpsm_quote]
[wpsm_quote author=”Jeff Bezos” float=”none” width=”100%”]We see our customers as invited guests to a party, and we are the hosts. It’s our job to make the customer experience a little bit better.[/wpsm_quote]
[wpsm_quote author=”Jeffrey Gitomer” float=”none” width=”100%”]Customer satisfaction is worthless. Customer loyalty is priceless.[/wpsm_quote]
[wpsm_quote author=”Jerry Fritz” float=”none” width=”100%”]You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.[/wpsm_quote]
[wpsm_quote author=”Jerry Gregoire” float=”none” width=”100%”]The customer experience is the next competitive battleground.[/wpsm_quote]
[wpsm_quote author=”John Jantsch” float=”none” width=”100%”]Customer service is an opportunity to exceed your customer’s expectations.[/wpsm_quote]
[wpsm_quote author=”Joseph Jaffe” float=”none” width=”100%”]Customer Service is everything and anything that touches a customer – directly or indirectly. Customer service means servicing customers and it’s so much more than just solving problems or addressing complaints. Customer service is part of a holistic customer experience that is capable of providing a critical competitive advantage in today’s increasingly cluttered and commoditized marketplace.[/wpsm_quote]
[wpsm_quote author=”Kate Nasser” float=”none” width=”100%”]Customer service represents the heart of a brand in the hearts of its customers.[/wpsm_quote]
[wpsm_quote author=”Ken Blanchard” float=”none” width=”100%”]Customer service is not a department, it’s everyone’s job.[/wpsm_quote]
[wpsm_quote author=”Kevin Stirtz” float=”none” width=”100%”]Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.[/wpsm_quote]
[wpsm_quote author=”Lauren Freedman” float=”none” width=”100%”]Always keep in mind the old retail adage: Customers remember the service a lot longer than they remember the price.[/wpsm_quote]
[wpsm_quote author=”Laurie McIntosh” float=”none” width=”100%”]You are serving a customer, not a life sentence. Learn how to enjoy your work.[/wpsm_quote]
[wpsm_quote author=”Leon Gorman” float=”none” width=”100%”]Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity.[/wpsm_quote]
[wpsm_quote author=”Mahyar Mottahed” float=”none” width=”100%”]Instead of selling to your customers, help them buy.[/wpsm_quote]
[wpsm_quote author=”Marilyn Suttle” float=”none” width=”100%”]After each customer interaction, notice if you gave them a happy to see you kind of experience.[/wpsm_quote]
[wpsm_quote author=”Marilyn Suttle” float=”none” width=”100%”]If you take the approach of earning your customers’ business every day and treating them well, they’re less likely to try someone else.[/wpsm_quote]
[wpsm_quote author=”Marilyn Suttle” float=”none” width=”100%”]When a customer is upset, remember that you’re dealing with a person, not a problem.[/wpsm_quote]
[wpsm_quote author=”Marilyn Suttle” float=”none” width=”100%”]When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.[/wpsm_quote]
[wpsm_quote author=”Marilyn Suttle” float=”none” width=”100%”]Your customers are responsible for your company’s reason for existing.[/wpsm_quote]
[wpsm_quote author=”Maya Angelou” float=”none” width=”100%”]Customers may forget what you said but they’ll never forget how you made them feel.[/wpsm_quote]
[wpsm_quote author=”Paul Orfalea” float=”none” width=”100%”]Make your customers comfortable and they will give you their lives.[/wpsm_quote]
[wpsm_quote author=”Peter Drucker” float=”none” width=”100%”]Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.[/wpsm_quote]
[wpsm_quote author=”Richard Branson” float=”none” width=”100%”]The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.[/wpsm_quote]
[wpsm_quote author=”Ross Perot” float=”none” width=”100%”]Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.[/wpsm_quote]
[wpsm_quote author=”Sally Gronow” float=”none” width=”100%”]Good customer service costs less than bad customer service.[/wpsm_quote]
[wpsm_quote author=”Sam Walton” float=”none” width=”100%”]The goal as a company is to have customer service that is not just the best but legendary.[/wpsm_quote]
[wpsm_quote author=”Seth Godin” float=”none” width=”100%”]The only purpose of customer service, is to change feelings.[/wpsm_quote]
[wpsm_quote author=”Shep Hyken” float=”none” width=”100%”]A customer service apology is stronger with a personal touch.[/wpsm_quote]
[wpsm_quote author=”Shep Hyken” float=”none” width=”100%”]Customer service is the experience we deliver to our customer. It’s the promise we keep to the customer. It’s how we follow through for the customer. It’s how we make them feel when they do business with us.[/wpsm_quote]
[wpsm_quote author=”Shep Hyken” float=”none” width=”100%”]Customer service isn’t a department, it’s a philosophy![/wpsm_quote]
[wpsm_quote author=”Siebel Ad” float=”none” width=”100%”]Good service is good business.[/wpsm_quote]
[wpsm_quote author=”Steve Curtin” float=”none” width=”100%”]Customer service is a voluntary act that demonstrates a genuine desire to satisfy, if not delight, a customer.[/wpsm_quote]
[wpsm_quote author=”Timi Nadela” float=”none” width=”100%”]News of bad customer service reaches more than twice as many ears as praise for a good service experience.[/wpsm_quote]
[wpsm_quote author=”Tony Hsieh” float=”none” width=”100%”]When people call our call center, our reps don’t have scripts, and they don’t try to up-sell. They are just judged on whether they go above and beyond for the customer and really deliver a kind of personal service and emotional connection with our customers.[/wpsm_quote]
[wpsm_quote author=”William H. Davidow” float=”none” width=”100%”]The longer you wait, the harder it is to produce outstanding customer service.[/wpsm_quote]